Customers’ complaints

In accordance with Art. 10 Consumer Protection Act (NN 41/14) customers have the right to complain about the quality of our services in writing to:

Fikro d.o.o.
Lapotići 11
21214 Kaštel Kambelovac
or by e-mail:

When sending a complaint, please fill in the required information: name and surname of the person filing out the complaint and the exact address to which we can send a response. We will answer in written form within 15 days of receiving the complaint.